Start the Referral
Share the requested service, county, your role, and where the person is in the referral or authorization process.
Refer Someone
Refer someone to Every Step Pathways.
For care coordinators, guardians, healthcare and rehabilitation professionals, and other partners helping an adult explore ESP services.
← Back to Every Step PathwaysLaunch focus: Rowan & Cabarrus Counties
Referral Readiness
What helps us review a referral?
Start with general referral information. If we need protected information or documents, we’ll give you a secure way to send them.
Participant or guardian contact information
Service requested
County / service area
Care manager or coordinator contact
Authorization or assessment status
Secure documents only after we provide an approved method
Please protect sensitive information.
Do not submit Social Security numbers, Medicaid/member IDs, detailed medical records, diagnoses, care plans, authorizations, or other protected health information through this public form.
What happens next
What happens after you refer.
We start by reviewing the service, location, authorization status, network requirements, and current capacity to see whether ESP may be a fit.
Review Provider Fit
ESP reviews the request, current availability, and whether the referral appears to fit the services we are preparing to provide.
Next Steps
If it looks like a fit, we’ll explain the next intake steps and provide a secure method when protected information is needed.
Start a Referral
Start with general referral information.
This form starts the conversation. An ESP team member will follow up about provider fit and next steps.
Website inquiry response standard: within 2 business days.
Do not include participant-identifying or protected health information here.
ESP will provide a secure method if sensitive records or documents are needed.
ESP will provide a secure method if sensitive records or documents are needed.
Questions before referring?
Connect with Every Step Pathways.
If you’re unsure whether the referral is ready, contact us before sending sensitive information. We can help clarify the next step.